Refunds

Return & Refund Policy

At Fatboy Wheelie Co., customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

We accept returns within 30 days of receiving your order.

To be eligible for a return, your item must:

Items that show signs of wear, damage, or misuse are not eligible for a refund or exchange.

The following items cannot be returned:

Once we receive and inspect your returned item, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.

If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery.

We'll gladly arrange a replacement or exchange at no additional cost.

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

If your order arrives damaged or you receive the wrong item, please contact us immediately with:

Our support team will resolve the issue as quickly as possible.

Orders may be canceled only before they have been processed or shipped.

Once an order has been dispatched, it cannot be canceled and must follow our standard return process.

If you have any questions regarding returns or refunds, please contact our support team.

Email: support@fatboywheelieco.com

Response Time: Within 24 Business Hours